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Frequently Asked Questions

Attendee FAQ

Expand the sections below to find answers to our most frequently asked questions. Visit our show policies page for more details.

You can register online up until the last day of the show. You can register in person from October 17-18 at the  Kay Bailey Hutchison Convention Center. 

Please do not hesitate to contact us if you need assistance or have questions.

Yes, although we highly encourage you to pre-register online for the best experience. If you would like to register on-site, head to the main registration area. 

Yes - there are a variety of pass types to choose from! 

See our Expo and Education pricing here.

Send an email to [email protected] from the email address you registered under and they can assist. Alternatively, you can log in to the Registration Resource Center using your Badge ID # to re-send your confirmation email with the total amount paid.

Anyone wanting to attend the expo hall only either Friday or Saturday can sign up onsite. However, the VIP and Expo+Education passes are limited and expected to sell out. Onsite registration will be based on availability only.

Absolutely. If you have your original email confirmation, forward it to [email protected] and include the full name, title, and email address for the person you would like to transfer your registration to. Substitution requests must be made in writing to [email protected] no later than November 6, 2024.

No - a unique email address is required for every attendee. This is essential to obtain badge credentials and any important communications about the event.

Roller bags are permitted on the show floor. For convenience, a coat and luggage check will be located near the entrance to the exhibit hall where you can check personal items for $2 per-item (cash-only). 

You can pick up your badge once you arrive at the Kay Bailey Hutchison Convention Center. Head to the 'Badge Pick Up' counters located in the main registration.

No - each attendee needs their own badge. 

Build Show LIVE aims to be inclusive for all attendees while maintaining accessibility for trade professionals. To achieve this, we have set a more attainable pricing structure for trade professionals, with slightly higher rates for DIY/Homeowners. This approach ensures that we can welcome a diverse audience while preserving the show's primary focus on industry professionals.

The  Kay Bailey Hutchison Convention Center has two surface parking lots. Click here for parking details.

Children under age 17 are allowed on the show floor during show days, provided they have a show badge. Children's badges may be obtained complimentary at the registration area onsite.

During exhibit hall move-in and move-out, no one under 17 years of age is allowed on the show floor.

In partnership with onPeak, we’ve secured hotel rooms at a selection of the best Dallas hotels. Build Show LIVE hotels are offering discounted rates that typically average 30% less than what you’ll find on other travel sites and you still earn your hotel rewards points so you can take advantage of your loyalty status. 

The Kay Bailey Hutchison Convention Center, 650 S. Griffin Street in Dallas, TX 75202.. Want driving directions? Click Here

Our show hours are as follows: 

Thursday, October 16 - Show hours Coming Soon

Friday, October 17 - Show hours Coming Soon

Saturday, October 18 - Show hours Coming Soon

Animals or pets, except Service Animals, are NOT ALLOWED at the event without prior written approval from the Kay Bailey Hutchison Convention Center. Service Animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. 

Shuttle service to/from hotels is not provided. Hotels in the Build Show LIVE housing block are within walking distance from the  Kay Bailey Hutchison Convention Center. Taxi and rideshare options are also available. 

Yes, strollers are allowed on the show floor during show days. Children under age 17 are allowed on the show floor during show days, provided they have a show badge. Children's badges may be obtained complimentary at the registration area onsite. During exhibit hall move-in and move-out, no one under 17 years of age is allowed on the show floor, the loading docks, or in convention center service areas; this safety rule is strictly enforced and there are no exceptions.  

Mobility scooter details coming soon.

Use your badge ID (found in your registration confirmation email) & email address to create a My Show Planner. If you are having trouble logging in, contact [email protected]

Yes! You can find the full list of participating brands here.